Delivery & Return
Shipping and Delivery Methods
JIKKE INFORMATIK provides tailored shipping options for your convenience. We offer cost-effective delivery through Standard Parcel Post for affordable shipping, or choose a faster option via DHL Express (available in select regions) for quicker service. For enhanced reliability and security, we also offer shipping through our trusted freight partners. Additionally, if you are located in Africa, you can conveniently pick up your order directly from our shop. Explore all available shipping methods on this page.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
| Standard delivery Get it in 3-5 working days | |
|---|---|
| Orders over $100: All day delivery. Order anytime: | FREE |
| Orders under $100: All day delivery. Order anytime: | $5 |
| Weekday time slot from 12noon - 5pm. Order by 9pm. | $10 |
| Next day delivery Get it next day, 7 days a week | |
|---|---|
| All day delivery. Order by 9pm. | $5 |
| Weekday time slot from 12noon - 5pm. Order by 9pm. | $10 |
At JIKKE INFORMATIK, “small” refers to everything except major appliances like laptop or printer devices larger than 43″. Our focus is on providing compact, high-quality electronics like laptops and printers that meet the needs of our customers in Africa.
Large items
| Standard delivery Get it in 2 working days | |
|---|---|
| All day Delivery from 7am - 8pm. Order anytime: | From $20 |
| Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: | From $35 |
| Next day delivery it next day on weekdays | |
|---|---|
| All day delivery from 7am - 8pm. Order by 7pm: | From $30 |
| Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: | From $45 |
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We apologize for any delays. Shipping times can vary depending on your location and the chosen delivery method. To track your order, please visit the tracking page on our website and enter your order number. If the tracking information is unavailable or if you continue experiencing issues, please reach out to our customer service team, and we will assist you in resolving the matter as quickly as possible.
We do not offer deliveries on public holidays. However, our team works diligently to ensure your orders are processed promptly, and we resume regular deliveries after the holiday.
Yes, we deliver to most postcodes across Africa. If you’re unsure whether we can deliver to your location, feel free to check during checkout or contact our customer service team for more information.
Next-day delivery is available on selected items and within certain locations. Please check your order details at checkout to see if next-day delivery is an option for you.
Yes, a signature is required upon delivery to ensure the safe receipt of your order. If you’re unavailable, we can arrange an alternative delivery time or location.
JIKKE INFORMATIK Online Store – Specializing in Laptops and Printers
At JIKKE INFORMATIK, we focus on providing high-quality laptops and printers to customers across Africa. Our online store is designed to make your shopping experience simple and efficient, with a wide range of electronics to meet your needs. We understand that online shopping can sometimes feel overwhelming, and we’re here to make it as easy as possible for you.
With a user-friendly platform, you’ll find the products you need quickly, without the hassle. Whether you’re looking for a new laptop or a reliable printer, our store offers straightforward browsing with clear product descriptions and specifications.
We’re committed to ensuring that all our products fit your needs perfectly, so shopping with us is always a seamless experience.
